If you have no idea what your hat size should be, or are not a seasoned hat wearer, consider printing out a Hat Sizing Ruler. We’re not going anywhere, and would prefer you not rush your order. It’s faster if we all get it corrrect the first time – yayyy – go teamwork!
If just want to veryify your Fitted Size conversation to our Stretch Fit Fitted sizes, then try this simple Hat Sizing Guide.
Our hats are of standard size, and stretch ever so slightly for maximum comfort. (Sizing Tip: If you want a looser fit, consider going one size larger if you fall in the middle or near the end of a size range. If you want an athletic snug fit that’s not too tight, then go one size smaller if you fall in the middle or near the end of the size range.)
Worst case you can always guess, and give it as a gift, and get yourself another one! ;D
Shipping is FREE, and it includes USPS tracking!
We’re going to get your order processed within a business day, and get your box to you in a few days or less. Right after your shipment is complete, the tracking number will be sent to the email you use during checkout. (We ship in an appropriate sized box – not one 10x larger than is needed.)
Each hat is carefully inspected one additional last time before sending, for a total of 4 quality checks between post-production and hand-packaging your order. Our team’s commitment to an excellent customer experience, is only outmatched by our pride in America. We aim to win your business for life…
Where will my hats come from?
At this time, we source the finest raw hats New Era® has to offer, and do not manufacture the imported blank. Our embroidery, quality controls, packaging, fulfillment and all other aspects of our company originate in New York using American labor and American materials. All other aspects of Official USA Hats™ take place in the USA. New Era® is based out of Buffalo, New York.
Each shipment is checked and double-checked completeness and accuracy, and for your hats to make it to shipment, means they went through a minimum of FOUR Quality Control checkpoints – white gloves – the whole nine yards! A lot of love and work goes into each order to ensure you open that box to pure American hat joy!
We welcome any feedback you might have via the contact form, or firstname.lastname@example.org.
Due to the guaranteed exceptional quality and newness of each hat we cannot offer hats worn by others. We do not offer refunds and exchanges for sizing issues, so please use the Hat Sizing Chart if you are less than sure of which size to buy. In addition, try HatRuler.com if you have access to a printer. (Otherwise, a patriotic gift to a friend or family member could be a prettty coooool surprise! ;D )
(Note: If you have an extenuating circumstance, something non-standard or out-of-the-norm, please do not hesitate to contact email@example.com. We’ll certainly do our best to ensure you finish a totally happy customer! We are here to earn your repeat business over many decades to come, and develop a quality trust factor between yourself and the caring patriots that work at our company. Our drive and happiness are born from putting proud smiles on our customer faces, and seeing those smiles come back.)
Why the name on the back?
Each hat’s embroidered name represents the official link to our website. If it’s not linked on the back, then it’s not an Official USA Hat in our color.
Every color hat we produce meets our high standards for what it means to be officially in love with the USA – the land – the people – and seeing them happy with our great product!
We’re the high-end hat, and we’ve set a standard for all Amerians to appreciate.
Can I send hats as a gift?
Yes, you can easily select separate addresses for billing and shipping to send a patriotic gift. Simply contact support, reference your order number and your desire to send it as a gift. We can include a note from you, and give you the option to exclude our standard glorious packing slip to keep our company name out of it ;D
We are based out of New York, and enjoy the reliability of working with fellow hardworking Americans. Our taxes go to America. Our donations go to Veterans. Our pride goes into every single hat, and every aspect surrounding your hat. We truly love the United States of America, and would never choose to live anywhere else. If living elsewhere is better than the American Dream, then we’d stay and fight to get our country back… God bless America!
HAT SIZING & ORDER HELP
If you have general questions about bulk orders, or help finalizing hat sizing and ordering help, then take a moment to fill-out this quick form with some details. We’ll get back to you with information right away: